Legal Center

All the documents that govern how Romancha works — written to be read, not just signed. Operated by Rudraleela Private Limited.

Core

Terms of ServiceThe master agreement for using RomanchaPrivacy PolicyHow we handle your personal dataHost AgreementThe agreement between Romancha and HostsPayments TermsHow payments, payouts, and refunds work

Taxes & Fees

Taxes PolicyGST, TCS, TDS — explained simply for both guests and hostsService Fees PolicyOur zero-fee model, explained

Booking

Cancellation PolicyWhat happens when you cancel — full refund rules and timelinesRebooking & RefundWhen things don't go as plannedLong Stay PolicyStays of 30+ nights — Leave & License, monthly billing, FRROMajor Disruptive EventsFloods, pandemics, travel restrictions

Community

Community StandardsHow we expect everyone to behaveNondiscrimination PolicyOur commitment to equality and inclusionReviews PolicyHow reviews work and what can be removedContent PolicyRules for listing content and photos

Host Specific

Host Privacy StandardsHow hosts must handle guest dataOffline Fee PolicyRules about additional charges at check-inOff-Platform PolicyWhy all bookings must go through RomanchaHost Damage ProtectionProperty damage claims between host and guest

Other

Cookie PolicyWhat cookies we use and whyAccessibility StatementOur digital accessibility commitmentTrust & SafetyHow we verify hosts and properties
Need help? If you have questions about any of these policies, contact us at support@romancha.in or visit our Help Center. For legal notices and grievances: grievance@romancha.in.