Guest › Safety & Trust
Reporting safety issues
What to do if something goes wrong
Last updated: 31 January 2026
If you encounter a safety issue during your stay, report it immediately.
Emergency situations
For immediate dangers, contact local emergency services first (Police: 100, Ambulance: 102).
Reporting to Romancha
1
Open your booking in the app
2
Tap "Get Help"
3
Select the type of issue
4
Describe what happened
5
Our safety team will respond within 1 hour
Important: For safety concerns, email safety@romancha.in or contact support immediately.